Omnichannel Marketing Automation & Campaign Management

Setup smart marketing automation. Watch as targeted traffic flows in and out of your physical stores and digital assets.
  • Overview
  • Highlights & Features
  • Testimonials
  • Related Case Studies

Overview

Setup smart marketing automation. Watch as targeted traffic flows in and out of your physical stores and digital assets.


Vendallion’s Omnichannel Marketing Automation suite is a robust platform that allows marketers to easily control communication across all channels with one platform via personalized messages.

  • Combine Online and Offline Channels

    Combine Online and Offline Channels

    Depending on the scenario, using the right channel can be crucial. Exploit the power of online and offline communication channels, such as email, SMS, messaging apps, on-site messaging, call centers, print mail, push notifications, Facebook, Google, and more.
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  • Take advantage of Enterprise Data in Real-Time

    Take advantage of Enterprise Data in Real-Time

    Easy systems integration allows for the usage of clients’ contacts, products, orders, preferences, history, contracts, and more to create targeted, personalized activations at the right moment. No more outdated, old-fashioned exports/imports among heterogeneous systems.
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  • Triggers & Automation

    Triggers & Automation

    Vendallion sends the right message at the right time based on events regarding your online and offline worlds.

    By connecting with a physical store's retail cashier systems (Bluetooth, proximity beacons, check-in/check-out cards, license plate readers, etc.), Vendallion sends the right message at the right time.

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  • Multi-Company & Franchise Chains

    Multi-Company & Franchise Chains

    Centrally manage your campaigns to serve your direct clients, including the clients and dealers in your distribution network (always respecting privacy and GDPR regulations).

    Vendallion provides you with tools designed to leverage the power of your network through consistent cross-network campaigns on a regional or global scale, always keeping the personal touch between dealer/client.

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  • Cross-Channel/“Closed-Cycle” Reporting

    Cross-Channel/“Closed-Cycle” Reporting

    Seamlessly follow your customers’ activity across online and offline channels. View the performance and conversions of every channel at every step — from the first email or phone call to the final purchase. Maintain control of your budget with centralized calculations regarding your overall campaign costs, online and off.

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  • Campaign Templates

    Campaign Templates

    Design campaign scenarios from start to finish and save channel settings as template campaign scenarios. Reuse campaigns anytime with one click.
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  • Surveys

    Surveys

    Collect valuable information regarding your products and services with automated, customizable surveys that are sent automatically at specific points along the customer journey.
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Testimonials

  • Shifting our e-shops to Vendallion from another enterprise platform a few years ago was a key decision. Alongside with Lighthouse as a technology partner, both the E-Commerce and the Order Management Platform of Vendallion proved to be an invaluable catalyst to our rapid sales growth and operational cost reduction, across all countries.
    Vaggelis Batris
    CEO, Intersport Athletics, Greece/Romania/Bulgaria/Cyprus
  • Lighthouse, along with Vendallion and OneDealer gave us the opportunity to centrally manage a network of hundreds of websites for our dealers, across multiple European countries and different languages. Since then we are able to centrally manage the look & feel of all these websites and selected content areas, while dealers can freely manage their own content and pages. Our Regional marketing activities now automatically cascade to all countries and dealers in an absolutely consistent manner, saving us money and effort.
    Karine Roubaud
    Director Marketing & PR, Selected Market Groups Mazda Europe
  • When we set-off for building our new multi-country/multi-language portal, we were determined to build a global benchmark website. Our educated choice of Vendallion and OneDealer is now justified, since it provides us with the flexibility to constantly enhance our portal with new customer experience features and self-service functionality, both for our end-customers and our dealers' network. This easy adaptation to our rapidly-evolving business and distribution network proved to be a key factor for our online success, at a global scale.
    Nick Brown
    Chief Operating Officer, Brian James Trailers
  • Our diverse product mix, high order volumes and large baskets leave us with very specific options regarding the online merchandising and order management automations we expect. Vendallion gives us all that. Together with Vendallion, It has provided us with the confidence that we can rely on their technology and their very supportive team of engineers.
    Sofia Vakaki
    Head of E-Commerce, Jumbo Stores
  • We, at Kafkas Stores, have always applied personalized pricing policies towards all our B2B customers, even before the digital revolution. Currently being the market leader, we serve online both B2C and B2B customers at a large scale. In our digital transformation process, Vendallion Enterprise E-commerce integrated with our backend systems came as a perfect fit, since we could implement those complex scenarios, offering a true omnichannel experience to our valued customers. Year after year, we take it steps further through Vendallion’s continuous upgrades, and their prompt consulting and support.
    Nikos Platis
    IT Director @ Kafkas
  • We made our attempt to a new e-commerce mode with the support of Lighthouse and Vendallion during the past one year and the whole cooperation was smooth and pleasant. We were quite impressed with the whole project management process as well as the quality of the various development requests delivered.
    Chen Liao
    CEE & Nordic European Online Business Dept, HUAWEI
  • With Vendallion Omnichannel Campaign Management we’ve managed to fully automate our group’s communication with our clients, using true personalization in every single message. Our sales and after-sales campaigns are now on auto-pilot, since the campaign system was easily integrated with our ERP/DMS and CRM systems. Our clients enjoy a prompt and meaningful personalized communication, while our marketing and sales departments have saved a ton of time on a daily basis.
    Christian Ritter
    Managing Director, Torpedo Gruppe