Omnichannel Order Management

Lighthouse, along with Vendallion and OneDealer gave us the opportunity to centrally manage a network of hundreds of websites for our dealers, across multiple European countries and different languages. Since then we are able to centrally manage the look & feel of all these websites and selected content areas, while dealers can freely manage their own content and pages. Our Regional marketing activities now automatically cascade to all countries and dealers in an absolutely consistent manner, saving us money and effort.

When we set-off for building our new multi-country/multi-language portal, we were determined to build a global benchmark website. Our educated choice of Vendallion and OneDealer is now justified, since it provides us with the flexibility to constantly enhance our portal with new customer experience features and self-service functionality, both for our end-customers and our dealers' network. This easy adaptation to our rapidly-evolving business and distribution network proved to be a key factor for our online success, at a global scale.

Our diverse product mix, high order volumes and large baskets leave us with very specific options regarding the online merchandising and order management automations we expect. Vendallion gives us all that. Together with Vendallion, It has provided us with the confidence that we can rely on their technology and their very supportive team of engineers.

We, at Kafkas Stores, have always applied personalized pricing policies towards all our B2B customers, even before the digital revolution. Currently being the market leader, we serve online both B2C and B2B customers at a large scale. In our digital transformation process, Vendallion Enterprise E-commerce integrated with our backend systems came as a perfect fit, since we could implement those complex scenarios, offering a true omnichannel experience to our valued customers. Year after year, we take it steps further through Vendallion’s continuous upgrades, and their prompt consulting and support.

We made our attempt to a new e-commerce mode with the support of Lighthouse and Vendallion during the past one year and the whole cooperation was smooth and pleasant. We were quite impressed with the whole project management process as well as the quality of the various development requests delivered.